Delivery information

Delivery information

Incom Gaming offers several methods of shipping.

Our main goal is to create a central gaming hub in our home town of Cheltenham, our preferred method is our

‘FREE IN STORE COLLECTION’

Several reasons, it enables us to concentrate on building our store, both online & physically,.  Secondly we hope it will encourage local hobbyists to come down and meet other like-minded people to make new friends, general hobby chit chat & play more games.

We offer basic shipping costs (to mainland U.K. Only) on orders up to £80.00*, orders over £80.00 qualify for FREE SHIPPING (to mainland U.K. Only). 

For items we have in stock we aim dispatch the next day we are open.  For items we do not hold in stock our operating schedule is:

Order before 5pm on a Tuesday for Saturday Collection or following Monday dispatch. (Subject to supplier availability)

This is to coincide with order/delivery times from couriers & manufacturers preferred release days.

WEB EXCLUSIVE items may take a little longer, due to the nature of the ordering process.

You can track the status of your order within your account at www.incomgaming.co.uk

*Please note: Several of the Gameat.eu products are not eligible for standard shipping/ or FREE shipping costs due to their size & weight. Please read product descriptions for more details.

If you have any questions, or would like arrange special delivery, please get in contact with shop@incomgaming.co.uk.

Gamemat.eu products also do not qualify for our weekly restock. When out of stock, you may pre-purchase mats, and be notified when we expect to have the item back in stock. (they do come direct from Czech Republic, so can take a little while to travel).

NOTE: We do not ship:

  • Liquid paints
  • Glues
  • Aerosol products.
  • Paint brushes (for their own protection in transit)
  • Knives/Cutter/Snips/Blades
  • MTG individual booster packs
Outside of the U.K. Please email to request shipping before shopping.

    With the ever changing world of online shopping & courier contracts, Incom Gaming Ltd. reserves the right to amend our shipping policies, costs at any time without notification.